CRM outlook client - popup blocker issue

 

"CRM window was unable to open, and may have been blocked by a pop-up blocker"

Face an issue where the outlook client prompt me popup blocker when I try to open a records via outlook.

If you confirm that all trusted site setting and windows credential set correctly but still can't solve the issue.

Here is how I solve the issue, (already confirm that IE browser can open the record correct!)

1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate the following registry key:
   HKEY_CLASSES_ROOT \.html
4. Verify if the value of the String (Default) is "htmlfile". If it's not "htmlfile", right-click (Default), click Modify, input htmlfile in the Value data box, and then click OK.

 More detail on this KB: http://support.microsoft.com/kb/310049

CRM 4.0 Update Rollup 15

Latest CRM 4.0 rollup 14 released on 10/Jan/2011.
Rollup 15 can be uninstall on server
Rollup 15 is cumulative.
Rollup 1,2,3,4,5,6,7,8,9,10,11,12,13,14 are not prerequisites for server portion.
Update Rollup 7 is a prerequisite for Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM Data Migration Manager.

KB: KB2449283
Download HERE