12 October 2014

CRM Email router failed to load data

Faced one issue during email router configuration, prompt me error when I try to load data:

The decryption key could not be obtained because HTTPS protocol is enforced, but not enabled

The request failed because system is expecting HTTPS connection but SSL is not enable in website.
Solution is to add add a key in registry:
1. Click Start , Run , type regedit
2. Navigate to registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM
3. Click New , and then click DWORD Value .
4. Name subkey to DisableSecureDecryptionKey .
5. Right-click DisableSecureDecryptionKey
6. Type 1 in the Value data field