24 December 2013

Free Microsoft Training at MVA (Microsoft Virtual Academy)

Courses & events are free, you just need to sign up with Microsoft account!

Microsoft Virtual Academy

07 December 2013

HTTP Error 401.3 when browsing CRM page

If this error happen to show when browsing CRM page:

HTTP Error 401.3 - Unauthorized
You do not have permission to view this directory or page because of the access control list (ACL) configuration or encryption settings for this resource on the Web server.

First navigate to CRM application pool, check the Anonymous setting. Find out what is the identity.
By default is set to IUSR.

Then navigate to CRM folder, make sure you gave the permission to "IUSR" & "IIS_IUSRS" read and write permission. Remember to replace child permission for all items in subfolders.

This steps solved my issues ;)

23 November 2013

CRM Deployment Manager: MMC has detected an error in a snap-in

Got some rare issue here, running CRM deployment manager in server, as screen capture below:
MMC could not create the snap-in.
CLSID: FX:{1ac9de3e-24ae-480d-9e15-65386b76e433}

First thing comes into my mind is to check for the following things:
  • Run as administrator
  • Run with user that used to install crm
  •  Run with domain admin account
  • ping domain controller, IP address
 unfortunately, still cannot resolve the issue, event log is throwing me:
Unable to obtain DNS hostname of Active Directory domain controller with ntdsa object name "CN=NTDS Settings,CN=WIN-6H9L2IUM336,CN=Servers,CN=Tier3DC,CN=Sites,CN=Configuration,DC=mydomain,DC=com".

 If you guys faced similar issues, try following solution;

  1. open regedit, navigate to :HKLM\Software\Microsoft\MSCRM
  2. Right Click and click on NewString value as "PreferredDc"
  3. Add the value to PreferredDc is YourDomainControllerName
  4. We can find this in AD by typing the command in command prompt echo %logonserver%

16 November 2013

CRM outlook client prompt logon screen multiple times

Internet Explorer 7 used with CRM outlook client may caused some CRM auto logon issue. I was prompted multiple times of logon when I click CRM folder.

KB934243 addressed this issue with some workaround.

If you happen to hit this kind of issue, just follow the steps below:
  1. Goto regedit
  2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SUBDOWNLOAD_LOCKDOWN
  3. Right-click Outlook.exe, and then click Modify.
  4. In the Value data box, type 0, and then click OK.

08 October 2013

Download Microsoft Dynamics CRM Server 2013

Get the Microsoft Dynamics CRM Server 2013 from link below:
with trial keys

Dynamics CRM Server 2013

10 September 2013

CRM2013 Release Preview Guide

September, Just released!
Pdf version.
Download it here

29 August 2013

CRM2011 Dashboard: You do not have enough privileges to access CRM object or perform requested operation

CRM2011 Dashboard showing "You do not have enough privileges to access the Microsoft Dynamics CRM object or perform the requested operation. For more information contact your Microsoft Dynamics CRM administrator"

  1. Try to double check, is the user's access mode is read write and license type is full.
  2. If i individual chart, make sure that individual charts is share to user
  3. Check on the permission of the entity, view and dashboard as well.

19 June 2013

CRM2011 SDK 5.0.16 released

Microsoft just released the new SDK file version 5.0.16
A new topic included to help us prepare for new changes: What's changing in the next major release

30 May 2013

CRM2011 Plugin Registration Tool Throw Generic SQL error

I hit this error while trying to register a plugin assembly in CRM 2011.
Error message is very generic :)
Generic SQL error.
System.Data.SqlClient.SqlException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support
The root cause of this error is database log file is running out of disk space, is full!
Just do a simple housekeeping will solve the issue.

Hope this help. Happy CRM'ing

20 April 2013

Error: Failed to get priv user group information

Today, my CRM2011 server was down and throwing the following error message:

To solve this, just restart CRM services.

Failed to get priv user group information. k = 71157794-44a2-4dec-9476-90a76d05d119 privUserGroupId: 1ab26bc8-7874-4a79-8230-b236bff78f16, localSystemAdGuid: 00000000-0000-0000-0000-000000000000, Exception: Microsoft.Crm.CrmSecurityException: Could not find GUID for : SEAASTPASPIRE08$ with SearchFilter: samAccountName ---> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {080D0D78-F421-11D0-A36E-00C04FB950DC} failed due to the following error: 800703fa Illegal operation attempted on a registry key that has been marked for deletion. (Exception from HRESULT: 0x800703FA). at System.DirectoryServices.ActiveDirectory.DirectoryEntryManager..ctor(DirectoryContext context) at System.DirectoryServices.ActiveDirectory.Domain.GetDomain(DirectoryContext context) at Microsoft.Crm.SecurityUtils.GetGuid(String searchItem, String searchFilter, String searchItemLogInfo, Boolean exceptionIfNotfound) --- End of inner exception stack trace --- at Microsoft.Crm.SecurityUtils.GetGuid(String searchItem, String searchFilter, String searchItemLogInfo, Boolean exceptionIfNotfound) at Microsoft.Crm.SecurityUtils.GetLocalSystemGuid() at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context).

17 January 2013

Rollup 12 for CRM2011 (released)

Initially supposed to release on 10/January, end up discovered issue that could potentially impact the database.
If you manage to download the server bits before they withdrew from download center, please do not apply until further notice.

Message from MSCRM VP

Some side information regarding the impact on SharePoint Integration with latest CRM 2011 Online service update.
Reported issue
[updated on 18/Jan]

Server and others update has released again.
check the browser compatible list belows:

[updated on 30/Jan]