16 November 2013

CRM outlook client prompt logon screen multiple times

Internet Explorer 7 used with CRM outlook client may caused some CRM auto logon issue. I was prompted multiple times of logon when I click CRM folder.

KB934243 addressed this issue with some workaround.

If you happen to hit this kind of issue, just follow the steps below:
  1. Goto regedit
  2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\FeatureControl\FEATURE_SUBDOWNLOAD_LOCKDOWN
  3. Right-click Outlook.exe, and then click Modify.
  4. In the Value data box, type 0, and then click OK.


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